FAQ

Q: How do I put the case together?

A: Check out my build documentation. (an updated guide is in the works)

Q: Do you do full build commissions?

A: I try not to take on full build commissions (soldering/setting up the board/etc.) A full build takes anywhere from 2 to 5 hours of my time. I find that this time is better used working on other parts for my shop, as well as not taking too much time away from my personal life.

Q: Why is the lead time 4-8 weeks?

A: This is to account for my vendors’ lead time, allows me to perform QA on the cut pieces and make sure I send out pieces that I am happy with.

Q: Does a PCB come with your case?

A: No. I'm working on getting PCB's available in my store.

Q: My case/parts of the case arrived broken, what do I do?

A: Contact me ASAP. I do my best with packaging with packing paper and lots of bubble-wrap, but I understand if something breaks during transit.

Q: I broke one of my case layers, can I get a replacement?

A:  Send me an email (smkeyboards@gmail.com) and I’ll be able to help out.

Q: What hardware do you use?

A:  I use colored M3 screws and standoffs. 15mm and 25mm standoffs. 8mm screws. 

Q: What is the best combination for RGB?

A:  Clear, clear matte, and opal are my favorite acrylic colors to showcase RGB lightning. If your PCB has RGB under-glow, I would recommend either of the two colors. If your PCB has per key, I have seen that a metal plate helps reflect the light from the lights back down the bottom half of the case.